Privacy policy
1. What we collect
When you browse: anonymous, aggregate analytics (pages visited, device type). When you book or apply: your name, WhatsApp number, location area, and any details you share with us voluntarily.
2. How we use it
- To connect you with therapists and process bookings
- To verify therapist credentials and maintain platform safety
- To respond to support requests
- To improve our services — never to sell your data
3. Sharing
We share your information only with the therapist you choose to book, or with authorities where required by law. We never sell, rent or trade personal data.
4. Mobile money & payments
Payment details are processed by licensed payment providers (M-Pesa, Tigo Pesa, card processors). We do not store full payment credentials on our servers.
5. Your rights
You may request access to, correction of, or deletion of your personal data at any time by contacting [email protected]. We respond within 14 days.
6. Security
We use industry-standard safeguards, including encryption in transit and restricted access to personal data. No method of transmission is 100% secure, and we cannot guarantee absolute security.
7. Contact
Data protection questions: [email protected] · WhatsApp +255 700 000 000